On Monday 23 of January the First National Hospitality Congress (#NCGB17) will be hold in the congress center spant! in Bussum. National and international guest speakers will inspire you with their practical examples. The key question: how to improve the customer journey of your guests?
The following topics are covered in the rich agenda of the venue:
- Rural Public transport tourist card,
- Travellers’ Journeys,
- Tourist Improvement Districts,
- E-learning platform Active Regions Ambassadors (Regionaal Bureau voor Toerisme Arnhem Nijmegen)
- Accessibility cases (including Amsterdam Marketing, Spant),
- Technical developments (smart city app and Google Maps).
Some of the keynote speakers:
Head of Regeneration and Community @ Tate Galleries
Donald is an Urbanist and Head of Regeneration and Community for Tate Galleries. He advises, lectures and teaches widely on cultural and business policy, urban renewal, community empowerment and creative cities.
Algemeen directeur @ NBTC Holland Marketing
Jos Vranken is managing director of NBTC Holland Marketing. He speaks regularly about the Holland City Strategy and the importance of spreading tourism, both in time and in space.
Manager @ localyse (former Watts’ on), Google Maps for work
Chris is managing partner Watts’ on and a location specialist over the past 15+ years. He and his team of watts’ on have taken you on the outward journey to come to the event. Chris will talk about the possibilities and technologies from Google Maps.