Implementation Specialist monday.com

Amsterdam / Antwerp

Localyse Workplace, Fastest Growing monday.com Partner Worldwide, is looking for a talented Implementation Consultant to join its Monday Squad. A person that translates business challenges into fantastic solutions for our customers. Equipped with strong technical skills, a good understanding of business logic and a sense of customer centricity, this person will play a fundamental role in the customer satisfaction and retention.

Role and Responsibilities

  • Take ownership of new accounts, manage their onboarding and implement the professional services packages sold by our sales
  • Build custom solutions with your development skills on top of the monday.com Apps Framework
  • Build strong relationships with our clients to understand their needs and ensure their success with monday.com
  • Act as a project manager to ensure timelines are met
  • Serve as the main point of contact throughout onboarding and also liaison between clients and the rest of the monday.com team
  • Work with customers to build their most time-sensitive workflows into monday.com
  • Empower customers to connect their goals and challenges with the solution in monday.com
  • Lead consultations and one-on-one demos to educate customers on the features of the platform
  • Continuously improve through feedback and coaching
  • Think along with the company and share your ideas and thoughts
  • And finally, be part of the fun – work hard, play hard!

Skills and Experience

  • 3+ years of experience in a Customer Success / Implementation / Technical SaaS Consultancy position
  • Experience working with Web development frameworks, Javascript, HTML, CSS, and REST API – GraphQL
  • Strong customer-facing and presentation skills with the ability to establish trust and credibility
  • Passion for digital transformation and business processes
  • Positive attitude, empathy and high energy
  • Great time management skills with the ability to manage several ongoing projects / conversations
  • Passionate about delivering outstanding customer experiences
  • Creative and collaborative mindset
  • Fluent in Dutch and English, German or French is a plus

What you can expect from us

  • Open & direct communication, with respect and involvement
  • Opportunity to join a fun and successful squad within a fast growing company
  • Room for personal development and entrepreneurship
  • Servant leadership with lots of coaching
  • Competitive salary package and compensation based on results
  • Option to work remotely, with flexible working hours
  • Join the Fastest Growing monday.com Partner 2020
  • Work directly with very talented people at monday.com, one of the fastest growing companies in the world

Your final destination: A new job.
Apply now!

Would you like to know more about the possibilities at Localyse? Or if you have any questions about the above vacancies, please feel free to contact us.We look forward to hearing from you!

Kristel Dewit

HR Manager
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