GGN Mastering Credit
GGN Mastering Credit offers invoice-collection services for businesses and credit counseling help for consumers in need.
GGN is market leader with 14 offices, including in Amsterdam, Rotterdam and The Hague. With a total of 1,000 employees, they are able to excel in the field of credit management and are thus able to deliver quality services to their customers.
GGN Mastering Credit provides invoice-collection services for businesses and credit counseling services for consumers struggling with debt. Its 100 financial consultants make house visits to help consumers most easily pay outstanding invoices and help with debt issues. The company needed a mapping platform for a routing app to optimize driving routes its consultants take and provide instant access to financial data when they arrive. It chose Google Maps APIs as the ideal solution because it has the most comprehensive mapping information and easy-to-use interface.
Screenshot of GGN Mastering Credit’s application
- Consultants spend more time helping consumers solve debt issues
- Consultants make at least 20% fewer phone calls to the office because they have the information they need on their tablets
- Unnecessary drives have been decreased by 12%
Decrease in unnecessary drives with 12%.
The amount of data about clients delivered by the software of GGN was connected to Google Maps. This connection made it possible to make graphical data visible were the clients live in relation to were the financial consultants are. So they can decide on their own where to make the next visit. Thanks to the digital information available in the tablet, the consultants don’t have to go back to the office to prepare for their next visits.