Business
Oswald is a powerful, yet intuitive platform for training, building, integrating, and maintaining intelligent chatbots, from helpful customer support agents to useful personal assistants. Everything you need is in one place. With Oswald, you can build many different types of chatbots, and integrate them with numerous messaging platforms.
Challenge – outgrowing a modest experiment
Back in 2016, the demand grew for a chatbot that also supported the Dutch language. For lack of existing, user-friendly technology, Raccoons decided to create their own technical development framework. Independent, powerful, and available in Dutch: Oswald was born. To allow access and building autonomy for clients, Oswald soon evolved from a single-tenant framework to a SaaS user interface.